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Author Topic:   Do you approve of teacher/dealer commissions?
Greg Cahill
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posted 08-12-2002 06:04 PM     Click Here to See the Profile for Greg Cahill   Click Here to Email Greg Cahill     Edit/Delete Message   Reply w/Quote
The April/May article “Elegy for Ethics?” about the secretive practice of requiring dealers to pay a commission to music teachers in exchange for referrals of students making instrument purchases has continued to prompt a huge response from our readers. Our letter writers—including teachers and violin dealers—overwhelmingly applauded our effort to bring this longstanding and widespread practice to light. We’d like to encourage players, teachers, makers, and dealers to share their views on this practice. What obligation do dealers and instrument makers have to disclose their role in the commission arrangement? Should teachers offer full disclosure? And should professional teachers’ organizations, like the American String Teachers Association, establish ethics guidelines for their members in regard to this practice? Tell us what you think.

ludwig
Member
posted 08-12-2002 11:12 PM     Click Here to See the Profile for ludwig   Click Here to Email ludwig     Edit/Delete Message   Reply w/Quote
This appears to be a hot topic. No mad rush of people willing to voice an opinion. I assume just about everyone knows that a music store marks up instruments and strings 100%. In other words if you buy a bow for $400 from a music store, the store paid $200 for it. If a teacher can get a bow or instrument (whatever) from a music store at a discount and even split the discount, why not? Directing the student to a poor selection because of that split discount would disqualify the teacher's intent to do the best he can for his student. Ethically, he is a failure. If the teacher is being paid by the school instead of the student, he should let the school have the total discount as his employer. A private teacher is a different thing but he should still act in the best interest of his student. I personally dislike laws that would dictate how this should be done.

atomic
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posted 08-13-2002 08:14 PM     Click Here to See the Profile for atomic     Edit/Delete Message   Reply w/Quote
Hidden costs in the purchase of a product (such as a 10-40 percent kickback from a dealer to a teacher) are not only unethical, they're illegal in most states. These laws against fraud are designed to protect all consumers from these kinds of unscrupulous business practices, tradition be damned (some of these violin teachers make Ken Lay of Enron and his ilk look like saints). Just because these practices have gone on for decades doesn't make it right. The student and his/her parents have a legal right to know about any commission, so they can chose not to participate if the teacher has performed no direct service to warrant a "commission." That way, the buyer is free to go elsewhere and independently purchase an instrument without the inflated commission adding to the cost. ASTA with NOA should adopt ethics guidelines against unearned commissions. I'd like to hear from them why this hasn't been acted upon.

ludwig
Member
posted 08-14-2002 02:20 AM     Click Here to See the Profile for ludwig   Click Here to Email ludwig     Edit/Delete Message   Reply w/Quote
Perhaps I am overly idealistic but my experience has been that teachers have gone to a great deal of trouble to locate the very best instruments, strings, sheet music and prices for me. I would not have the exceptional violin I presently have if a teacher hadn't gone to the trouble to locate it and negotiate a good deal for me 56 years ago. My father bought me a bow when I was 9 that wasn't right for me then and never was right for me. If the teacher had done it I would have been much better at playing passages requiring a good bow arm over the years. My father was not a violinist. Teachers who take kick backs from stores for directing students to go to those stores strictly for the profit should lose their jobs and posibly face prosecution if they are employed by the public schools. That would require laws prohibiting such activity.

skiingfiddler
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posted 08-14-2002 01:03 PM     Click Here to See the Profile for skiingfiddler   Click Here to Email skiingfiddler     Edit/Delete Message   Reply w/Quote
Secret commissions from dealers to teachers not only harm, financially, the student purchaser but everybody buying instruments. The May/June article points out in interviewing David Kerr that the great majority of dealers engage in secret teacher commissions. I doubt that a dealer from that majority, on its own initiative, lowers its stated price when a buyer not sent by a kickback teacher walks in. We're all paying that extra 10% because of secret commissions, whether we're sent by a kickback teacher or not.

What is it that we, as buyers not sent by teachers, can do?

1. Try to identify the dealers that don't engage in secret commissions. The Strings article specifically names 3 such dealers: David Kerr of Portland, Oregon, Fritz Reuter of the Chicago area, David Chrapkiewicz of Rakievian Fine Violins in the Washington DC area. It makes sense to shop at dealers who don't engage in secret commissions.

2. For other dealers, identify yourself as a buyer not sent by any teacher and point out that therefore the dealer will have no teacher commission obligations. You, as the buyer, would therefore anticipate a 10% reduction in the price quoted to you. I'm sure that will elicit a lively exchange, and you may well come out 10% ahead. I suspect that if there are enough customers seeking that reduction, the practice of secret commissions will disappear just to avoid the hassle with clients not sent by commissioned teachers.

[This message has been edited by skiingfiddler (edited 08-14-2002).]

[This message has been edited by skiingfiddler (edited 08-14-2002).]

[This message has been edited by skiingfiddler (edited 08-14-2002).]

CELLODANE
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posted 09-09-2002 02:49 PM     Click Here to See the Profile for CELLODANE   Click Here to Email CELLODANE     Edit/Delete Message   Reply w/Quote
I would like to thank Kevin Cardiff for his letter to the editor in the most recent STRINGS magazine on this topic. I', in a similar position as a one man violin shop competing with some notorious commission payers. I would add this thought to the discussion.
There is nothing wrong with commissions, honorariums or other payments to teachers for services. Wrong appears only when there is secrecy. Hiding payments from the buyer is where the dealer and teacher cross the line of ethical, or even legal, behavior.

So, let us develop a way to make such payments open and above board. Any ideas?

atomic
Member
posted 09-12-2002 05:27 PM     Click Here to See the Profile for atomic     Edit/Delete Message   Reply w/Quote
It seems that a crucial factor in prompting change within the industry would be for the professional teacher associations, especially ASTA with NOA, to establish a clear ethical guideline addressing this issue. So far, no movement on their part. But someone within the board or membership needs to initiate this.

LadyMozart
Member
posted 09-29-2002 10:34 PM     Click Here to See the Profile for LadyMozart     Edit/Delete Message   Reply w/Quote
I know this is a late reply, however, as an orchestra teacher at the elementary and middle school levels, I (along with several colleagues) am being accussed of getting "kick-backs" from the local vendors that provide rental programs to our district. The parents and administrators who know me and my reputation know that this is false. Unfortunately, parents new to the program have wrong information.
I have gone with older students to assist with upgrades before they enter high school (usually because the parents trust me and my input - they don't know how the system works in a professional shop). And I have never received any sort of commission from that! However, my local shop is generous with me in getting my instrument repaired in a very timely fashion, and they may give me bigger discounts on accessories and other things - but never outright cash/checks.
Be careful out there for those who are participating in this sketchy and gray area. It isn't fair for those of us that try to do the right thing, on our own time, being wrongly accussed!

giannaviolins
Member
posted 10-29-2002 10:10 PM     Click Here to See the Profile for giannaviolins   Click Here to Email giannaviolins     Edit/Delete Message   Reply w/Quote
Atomic, perhaps you could tell us which laws forbid covert kickbacks and brief us on the elements. I'm pretty curious.

I would be highly offended if someone suggested I give a discount because I must ordinarily be giving teachers a kickback. I'd probably fire that client. I don't need a client that suspicious.

Without Fritz Reuter's web site and intermittent reminders such as the Strings article, the concept of kickbacks wouldn't have occurred to me. I expect to get business because I deliver excellent work, I don't mark up products 100%, largely because I don't generally buy things just for resale, and because I'm always willing to help find the right thing for a customer.

Looking around this area (East TN), I don't have personal knowledge of an established kickback scheme going on.

Peace
Steve

atomic
Member
posted 10-30-2002 07:44 PM     Click Here to See the Profile for atomic     Edit/Delete Message   Reply w/Quote
Most states have laws against hidden costs of any type in consumer transactions--as is only understandable. These often are publicized in cases involving insurance sales, mortage sales, vehicle repair, Medicare and other health care, etc. However, if a person feels that a violin dealer--or any other business person--has hidden costs, especially in a "captive" market, then that person should check with the consumer protection unit in their county (at the District Attorney's Office) or with the state (usually the Secretary of State's Office) to find out just what legal protection is afforded in their state.

It's good that Strings and dealers like Fritz have shed light on this practice. Consumers--all consumers--have the right to protection. The string instrument trade should be unphased about doing business in the open. And teacher associations shouldn't be skittish about adopting ethics guidelines for their members in this matter.

j-fiddler
Member
posted 10-31-2002 02:02 AM     Click Here to See the Profile for j-fiddler   Click Here to Email j-fiddler     Edit/Delete Message   Reply w/Quote
I beleive there is simply no escaping everyone's responsibility to "full-disclosure." I have no qualms about teachers desiring and receiving commissions nor of the practice... but only after "full-disclosure," especially since there is that "trust" between the teacher and student involved. Anything less may be considered illegal if not at least unethical. I would suggest the following:
1. Be as much of an expert on the violin instrument as possible at least to know what to avoid, what characteristics to look for, and what sounds are best for you. I do not believe students need to be so ignorant. Know what you want instead of having someone else tell you what you want. After all, you are the one who will play the violin.
2. Since sound is subjective, have your musician friends, even your teacher, listen to you play the insturment. Select candidates from different dealers. Give yourself several choices.
3. Haggle with the dealer. They need to sell the instrument. You do not necessarily need to buy it from them. Play one dealer, or an instrument against another. Look what's available on the web. And remember, just tell the dealer that you are trying to get "the best value' possible. That should suffice for "full-disclosure." Then pay only what you think is a fair
price.
You will want to be the master of that violin so might as well be so from the get-go.

giannaviolins
Member
posted 10-31-2002 08:20 AM     Click Here to See the Profile for giannaviolins   Click Here to Email giannaviolins     Edit/Delete Message   Reply w/Quote
Atomic, I started looking into the law in Tennessee. As far as I can find, the Consumer Protection Act, 47 Tenn. Code 47-18- 104 et seq. and the equivalent federal law, 15 USC 45(a)(1), do not mention hidden charges specifically. The limited number of legal documents I was quickly able to find seem to fall back on the generic prohibition against "Engaging in any other act or practice which is deceptive to the consumer or to any other person[.]" The issue then involves whether the activity is unfair. I would immediately look to actual damages. If a consumer pays no more for a violin bought where a secret commission exists than they would at the competition, or that seems to be a reasonable price based on wider comparisons, then how are they to show injury? Suppose a typical markup is 100% and that this is generally fair ("A" mark in the trade). A dealer sells the product at 1.85 x cost, a discount. He gives .2 x cost to a referrer, whoever that is. The retailer's net before expenses is .65 x cost. If the same item is available from others at 1.7 to 2 x cost, then what basis does a consumer have for a suit? I'm really curious about this. Perhaps my reasoning is wrong and a hidden cost is a per se violation, but I can't see it. If the consumer is not hurt, where's the controversy allowing a suit? If the practice does not result in a higher price, then how is it unfair? Is simply not disclosing the structuring of a deal an act generating potentential criminal and civil liabilty? Please explain the error of my thinking.

Another avenue is the commercial code. All that comes to mind there is the general prohibition against "bad faith" dealings. If no $ damage occurs, then how does bad faith exist?

I can still cast kick backs as a cost of selling just like advertising.

If I'm missing a section of code or law that covers concealment of a charge, possibly through collusion of the teacher and dealer to violate the teacher's fiduciary duty to the student, then I need to know it.

I understand that the practice of kick backs to teachers seems unsavory. If this is illegal or actionable in civil court, I really want to know the elements of offenses and the specific statutes involved. A few citations to appellate cases on point would be most helpful.

Strings Magazine and Reuter are woefully fuzzy on exactly why this practice is legally wrong. I understand the ethical bent, but I want to know why folks think this is "illegal" and if they're right. If kick backs are per se violations of the criminal code, say a Class B misdemeanor, I'd like to be able to cite that to anyone asking. Or call the police if I don't like them!

I may have a chance to do some research today in American Jurisprudence (legal dictionary) and the annotations to the Tennessee Consumer Protection Act. If I come up with a case with a clear holding, I'll summarize it here.

Peace

Steve

skiingfiddler
Member
posted 11-05-2002 12:58 PM     Click Here to See the Profile for skiingfiddler   Click Here to Email skiingfiddler     Edit/Delete Message   Reply w/Quote
giannaviolins,

You raise a number of good questions that I think are worth exploring:

Question 1. Are secret commissions really widespread?

My own answer is yes. In addition to the impressions from the Strings article, Fritz Reuter's web site, and the published responses to the Strings article, my "yes" is also based on my personal experience with a teacher and a store manager. I know, first-hand, of a teacher who, after a student of his bought a violin from a dealer, received a rather large check, 10% of the selling price, from the dealer. The check was a complete surprise, and the fact that the check came unsolicited suggests that this was a common practice by the dealer. I know, first-hand, from speaking to a violin store manager that this manager was convinced that students of certain local teachers never visited the shop because the teachers had kickback agreements with out-of-town shops. The teacher incident and the store manager encounter were 1600 miles from each other.

I will admit that my evidence is a bit anecdotal. I, like you, wish that Strings Magazine could have been more concrete about how widespread the practice is.

Question 2. Do these secret commissions really harm anybody?

Consider the following scenario:

A promising, advancing student of some violin teacher wishes to buy a better violin for, say, $5000. The teacher has a secret, 10% kick-back agreement with Shop X in town and no such agreement with Shop Y. When the student requests advice on where to shop for a violin, where will the teacher send the student? If the student buys from Shop X, the teacher gets $500; if, from Shop Y, the teacher gets zero.

Let's suppose this student is a bit independent minded and, in addition to going to Shop X and selecting a violin for trial, also stops in at Shop Y and picks out a violin there, too, for trial. The student then brings the two instruments to the teacher for evaluation. How objective can the teacher be when he stands to gain $500 if the student buys the Shop X violin?

I believe this scenario is a pretty typical one of what really happens, and it shows who gets hurt: the student, who may be getting very biased advice; Shop Y, the shop not willing to pay off teachers to send in students.

I believe that the general violin buying public is also hurt because these kickbacks get priced into not only violins going to students of kickback teachers but to all other violins also. When I was in Fritz Reuter's shop for the first time, just looking around, a couple of years ago, I found myself remarking to him that his prices seems very reasonable; they were less than what I had expected. His response was that he can offer lower prices because he doesn't pay kickbacks.

Question 3. Are such secret kickbacks illegal?

I don't know, but they are so disadvantageous to the student and to shop keepers who don't do them, that I don't care whether they are or not; they shouldn't be done. Not everything that's legal should be done by honorable people. It certainly is not a variant of advertizing. It would become "just advertizing" if, indeed, a shop would put a public notice, for all to see, in the newspaper or on television stating: "Violin teacher, send me your students, and if they buy my instruments, I'll send you 10% of the selling price." Such an ad seems ridiculous because it makes clear for all to see where the allegiances are of a teacher who would respond. Advertizing is inherently public; these kickback schemes are secret -- they have to be to keep from embarrassing the teachers and dealers involved.

[This message has been edited by skiingfiddler (edited 11-06-2002).]

giannaviolins
Member
posted 11-10-2002 09:49 AM     Click Here to See the Profile for giannaviolins   Click Here to Email giannaviolins     Edit/Delete Message   Reply w/Quote
A little research indicates several avenues of recovery for civil litigants.

Common law fraudulent concealment.

Private recovery under various consumer protection acts, unfair practices acts and so on.

Criminal charges for theft by deception.

Various state and federal anti-trust claims look good.

Most interesting is the possibility of criminal prosecution and civil recovery for racketeering under federal RICO. One has to find an element of the conspiracy that falls within the ambit, but I'm sure that could be satisfied with careful examination of the statute, supporting case law, and the facts in hand. Treble damages and attorney's fees.

Sounds like fun. I'd love to take on such a case. Would be a blast. Would also be fun to learn RICO!

I feel confident that I can refuse any requests for kickbacks on solid ground, rather than merely "ethics," which seem to be somewhat flexible in our trade.

I don't think much will change until the various publications that serve music teachers showcase a few trials or settlements springing from violations of the teacher's fiduciary duty. And the dealer's trade journals show similar summaries. Of course, a nice RICO case would hit both and be quite a wakeup call.

I have visions of a class action suit dancing before me. Wouldn't that be nifty?

Steve

catshoe
Member
posted 09-24-2004 02:36 PM     Click Here to See the Profile for catshoe     Edit/Delete Message   Reply w/Quote
Teachers taking kickbacks? I know that the comments from skiingfiddler are based on anonymous anecdotes from somewhere, but in several several years of teachingh I have never known of any colleagues or myself receiving kickbacks from a store. The district I'm working in now has a strict policy regarding store recommendations, etc.
And it is no problem at all to give students a list of local stores w/addresses & phone numbers and let them use their consumer skills without my help. I think it is my responsibility to educate students and parents as to the qualities of a good instrument, strings, repair, etc., and to remind them of that "buyer beware" thing. As a result, I have very few flimsy Chinese violins or attic-auction-fiddles to contend with in my professional life.

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